SHIPMENT & RETURN 

Lesdapper is a fashion shopping platform to search and discover the best selection of fashion brands and stores. We don’t stock or commercialise items, but our website and app will help you find what you’re looking for.

We partner with numerous retailers from all over the world. Shipping and delivery policies are specific to each individual retailer and will therefore vary depending on the item you wish to purchase.

How do I find this information?

If you click on an item or on a "Buy now" button, you will be redirected to the retailer's website where you will be able to view its shipping and returns policy.

To get in touch with the retailer and find out more about your order, please follow these steps:

  • Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch.
  • When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order and your billing address.

For Example

If your order has been placed with Imoni.eu, visit the Imoni.eu site to get in touch with its Customer Care team.

 

HOW DO I GET A REFUND?

Refunds are issued by the retailer once the item has been received back by its returns department.

If you have questions about the status of your return and/or refund, it is best to contact the retailer directly through its dedicated Customer Care team as they will have the most up-to-date information.

To get in touch with the retailer and find out more about your refund, please follow these steps:

•Visit the Customer Care section on the retailer's site for more information and to find out how you can get in touch.

•When contacting the retailer, make sure you include your order reference number as well as your full name, the email address used to place the order and your billing address.